PAYMENT INFORMATION

We gladly accept Paypal, Visa, MasterCard, American Express and Discover Card.

RETURNS AND EXCHANGES

We want you to be satisfied and delighted with all of your purchases from Curated!

All art is one -of-a-kind, and there are NO RETURNS, ALL ART SALES ARE FINAL. If there is any issue whatsoever with your art purchase, please contact Curated immediately at 303-415-9691.

In the event that you would like to return a Lifestyle item, please contact us at info@curated.world within 10 days of receiving your item to get a Return Authorization Number (RA#). We reserve the right to refuse a return on any item that is returned after the stated policy date or that has been worn or damaged.

Please send the item back, unworn/unused with a receipt, your contact information, reason for the return and the RA# to:

Curated
Attn: RETURNS
1934 Pine Street #3
Boulder, CO 80302

We cannot be responsible for loss or damage on a return shipment, so we recommend you insure all items for their full value.

Special Orders including items that have been sized or modified in any way, cannot be returned.

We process returns the same day they are received and will send you an email confirmation. We will issue a credit card for the full amount of your purchase and mail it to you within 2 days of receipt of the return. For exchanges or a different size of the same item, please contact us to discuss your preference.

SPECIAL ORDERS AND COMMISSIONS

Jewelry

Most of the designers we work with are happy to customize their work in some way, or alter features such as chain length, ring size, metal color, or stone options. Additional charges may apply depending on the request.

In addition, most items that are out of stock can be special ordered at no additional cost.

Please contact us to discuss what options are possible.

Most special order items will take 2-6 weeks to complete as they are handmade, depending on the individual designer.

Special orders are non-returnable and non-refundable and require full payment at the time of order.

Fine Art

Many of our artists will create commission work in terms of custom sizing, theme, or color palette. Please contact us to discuss what options are possible.

Commission pieces are non-returnable and non-refundable and require full payment at the time of order.

Ring Sizing

Many of the rings on our website can either be sized within one full size in either direction. Some pieces can be sized by our local jewelers; others need to be sent back to the designer’s studio for sizing. Any ring that cannot be sized or needs to be made smaller or larger more than one full size can be special ordered from the designer. Please contact us at to discuss what options are possible. Once a ring has been altered or sized in any way it is not returnable.

Please read Special Order information for details on purchasing a custom piece.

GIFT WRAP

Sending a gift? All of our jewelry is sent in our custom packaging, is tissue wrapped and packed inside our muslin CURATED bag at no additional fee.

REPAIRS

We can help facilitate the repair of any broken piece of jewelry you have purchased through us.

Please contact us to discuss details of what needs to be repaired and to get a Return Authorization number for sending the piece back to the gallery.

Once we have received it, we will assess what needs to be done. We will call you with any charges associated with the repair as well as return shipping pricing prior to having any work done.

We cannot be responsible for loss or damage on a shipment sent to us, so we recommend you insure all items for their full value.

Please allow 2-6 weeks for completed repairs.

ART + LIFESTYLE SUBMISSIONS

We are happy to look at fine art, sculpture and jewelry submissions any time during the year.

Be sure to include pricing and process information and any other pertinent details in your email.

Please allow 2-4 weeks for a response.